Friday, January 1, 2010

Colin Helmet Update


So we appealed our insurance company's decision to deny our claim for Colin's Cranial Remolding Helmet and had been waiting to hear... and waiting... and waiting...

Upon our return from Caribou we had one last Christmas present waiting in the mailbox - a letter from Aetna. Our appeal: accepted! Paid in full! Yay!



The lesson here is obvious: go through with the appeal! For anyone finding us who might be going through the same process, we used a variation of the form letter we found here along with some sections taken from the samples on this helpful site. We kind of edited parts all together, and personalized it, into what we thought sounded right. It works!

3 comments:

Julie said...

That is great news!Who-hoo!Happy New Year!

Mommy, Esq. said...

That's great!

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